Effective date: 06 January 2026
1. Introduction
By using RZX.bio, you agree to these Terms & Conditions (“Terms”) and to the other policies linked on the Platform.
These Terms apply to your use of our website (https://rzx.bio/), applications, and any other software, features, or services provided in connection with RZX.bio (collectively, the “Platform”).
When we refer to “we”, “our”, or “us”, we mean Reload People Ltd., including its group companies.
Please read these Terms carefully. If you do not agree with them, you must not use RZX.bio.
2. Your Account
To create an account and use RZX.bio, you must be at least 18 years old and legally capable of entering into a binding agreement.
If you create an account on behalf of another individual or entity, you confirm that you are authorised to do so and to accept these Terms on their behalf.
You are responsible for:
- providing accurate and up-to-date information;
- maintaining the confidentiality of your login credentials;
- all activities that occur under your account.
You must not assign, transfer, or allow unauthorised use of your account, nor use the Platform in a way that damages our reputation, infringes third-party rights, or violates applicable laws.
If you believe your account has been compromised, you must notify us immediately at [email protected].
3. Usernames
Your username must be appropriate for all audiences and must not infringe the rights of others, including intellectual property rights.
You may not:
- impersonate another person, brand, or company;
- use offensive, vulgar, or obscene usernames;
- register usernames for speculative or abusive purposes (e.g. username squatting).
If a dispute arises, we may require you to change your username or may suspend or terminate your account if you refuse.
Inactive usernames may be reclaimed after a reasonable period of inactivity, subject to prior notice.
4. Your Content — What Is and Isn’t Allowed
You are responsible for all content you upload, publish, or link through RZX.bio, including text, images, videos, links, and other materials (“Content”).
Your Content must comply with:
- our Community Standards;
- applicable laws and regulations;
- third-party rights.
We reserve the right to remove or restrict Content, or suspend accounts, where Content violates these Terms or our policies.
5. Your Content — Licence to Us
You retain ownership of your Content.
By posting Content on RZX.bio, you grant us a worldwide, royalty-free, non-exclusive licence to host, display, reproduce, and distribute that Content solely for the purpose of operating, improving, and promoting the Platform.
You acknowledge that Content published on your profile may be publicly accessible and shared by third parties beyond our control.
6. The Platform
We own all rights, title, and interest in and to the Platform, excluding your Content, including all intellectual property rights.
You are granted a limited, revocable, non-exclusive, non-transferable licence to use the Platform in accordance with these Terms.
You must not:
- copy, reverse engineer, decompile, or modify the Platform;
- remove or obscure proprietary notices;
- use our branding in a way that implies endorsement or partnership without written consent.
7. Plans, Subscriptions and Payments
RZX.bio is offered as a single-seller software-as-a-service (SaaS) platform.
Some features require a paid subscription. Subscription details, pricing, billing cycles, and available plans are presented at the time of purchase.
Payments are processed by authorised third-party payment providers, which may act as Merchant of Record where applicable. Details of the current payment provider are presented at checkout.
8. Your Visitors and End Users
You are responsible for interactions with visitors and end users who access your RZX.bio pages.
You are solely responsible for:
- compliance with applicable consumer, data protection, and commercial laws;
- any transactions between you and your end users.
RZX.bio does not act as a reseller, intermediary, or agent in transactions between you and your visitors.
9. Privacy and Data
Our Privacy Notice, Cookie Notice, and Data Processing Addendum (DPA) explain how personal data is processed.
By using the Platform, you acknowledge and agree to these documents where applicable.
Analytical data generated through use of the Platform (“Biolink Statistics”) is provided on an “as-is” basis and may not be fully accurate or complete.
10. Confidentiality
Any non-public information disclosed to you relating to the Platform or our business must be kept confidential and used only for permitted purposes.
11. Feedback and Beta Features
If you provide feedback, suggestions, or ideas, you grant us the right to use them without restriction or compensation.
Beta features may be offered “as is” and may be modified or discontinued at any time.
12. Liability and Disclaimer
The Platform is provided on an “AS IS” and “AS AVAILABLE” basis.
To the maximum extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose and uninterrupted availability.
You are responsible for maintaining backups of your Content.
13. Third-Party Services
The Platform may integrate third-party services. We do not control, endorse, or assume responsibility for third-party products or services.
Your use of third-party services is governed by their respective terms.
14. Termination
We may suspend or terminate your account if you breach these Terms or applicable laws.
Account termination may result in loss of access to Content and features, without refund where legally permitted.
15. Changes to These Terms
We may update these Terms from time to time for legal, technical, or business reasons.
Where changes materially affect you, we will use reasonable efforts to notify you in advance. Continued use of the Platform constitutes acceptance of the updated Terms.
16. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.
17. Company Details
Reload People Ltd.
Registered in England and Wales
Company number: 14302234
Registered address: 20–22 Wenlock Road, London, N1 7GU